We are looking for a Spanish Customer Support Agent to provide high-quality customer service to Spanish-speaking customers. This role is based in Greece and offers a Work From Home model within the country. You will support customers via phone, email, and chat while working in an international and dynamic environment.

Employment Type: Full-time | Permanent Contract

Working hours: 40 hours/week | Rotational shifts (Monday to Sunday)

Shifts scheduled between 10:00 – 22:00

5 days per week, 8 hours per day

Start Date: 3 March

Training: Paid training – 14 days

Responsibilities

• Provide customer support via phone, email, and chat
• Assist with product, service, and consumer-related inquiries
• Handle customer concerns in a professional and efficient manner
• Ensure customer satisfaction by delivering high-quality service
• Follow company procedures and quality standards
• Work according to rotational schedules, including weekends

Requirements

• Fluent Spanish (C1 or higher)
• Good command of English (minimum B2)
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Ability to work in a fast-paced environment
• Availability to work rotational shifts, including weekends
• EU citizenship or valid right to work in Greece

Compensation & Benefits

• Gross salary: €1,100 per month x 14 salaries per year
• Productivity bonus: up to 10% of gross salary, based on performance
• Salary increase after 36 months: €1,150 gross/month
• Relocation package included

Relocation Bonus

• €300 gross after 3 months of employment (one-time payment)
• €500 gross after 9 months of employment (one-time payment)

Additional Benefits

• Work From Home model within Greece
• Multicultural and international work environment
• Career development and internal growth opportunities

Interested? Send your CV in English to [email protected]

Thank you!